Service Terms
By booking a service with A&V Cleaning Services, you agree to the following terms.
A&V Cleaning Services is a registered trade name of A&V Upholstery Cleaning LLC.
Last updated: October 14, 2026
Estimates
Quotes are estimates. The final price is confirmed by our technician after an on-site inspection, before work begins.
Payment
Payment is due upon completion of the service. We accept cash, Zelle, debit and credit cards, Apple Pay and Google Pay. We do not accept checks. Pay with cash or Zelle and receive a 3.5% discount off the quoted price. If no one will be available at the end of the appointment, payment must be arranged in advance. Receipts are available upon request.
Results
We use professional cleaning products and methods. Results depend on the fabric, age and condition of the item. We cannot guarantee complete removal of old or set-in stains, odors, discoloration or wear marks. Our cleaning products are fragrance-free, so cleaned items have a neutral smell. A deodorizing treatment with scent is available upon request.
Fabrics
Please tell us about any known issues and share the care tag if you can. Items with S or X cleaning codes are cleaned with a low-moisture method. We are not responsible for pre-existing damage, manufacturer defects, or shrinkage and color loss caused by the fabric itself. We may decline to clean an item we consider unsafe to clean.
Drying
Drying time varies by fabric, humidity and ventilation, typically 6 hours up to 24 hours. Please keep the A/C or fans running and avoid using the item until it is fully dry.
Concerns
If you have a concern about the results, please contact us in writing (text, Instagram or email) with pictures within 48 hours of the service. For valid concerns, our remedy is a re-inspection and re-treatment of the affected area at no charge. Concerns reported after 48 hours cannot be accepted. Service fees are non-refundable once the service is completed.
Cancellation
Please give us at least 24 hours' notice to cancel or reschedule. A fee of $20 may apply if we cannot access the property or the appointment is canceled at the door.
Access and safety
Please ensure access to the items, secure pets, and remove valuables and loose items. We are not responsible for items left on or around the furniture.
Photos
We may photograph items before and after service for our records and for use in our marketing (we never show personal details).
Liability
Our liability is limited to the amount paid for the service on the affected item. These terms are governed by the laws of the State of Florida.
Questions? Call or text (904) 664-1314